Online medical help and health services for Canadians amidst the pandemic

Apr 21, 2020
min read

In the face of the current pandemic, people are adopting virtual health practices more than ever. These practices allow patients to get the support they need, without taking a step outside of their homes. 

We’ve collected a list of virtual health resources to inform you of all the resources that are available to you, including details around what type of service it is, the cost, and other important details. We are committed to helping you stay healthy during this time and will be updating this list regularly. If you know of a resource that we haven’t listed here, please email so we can keep a comprehensive list for Canadians.

How virtual care can help

In times of high anxiety and stress, it’s more important than ever to invest in your mental wellness and physical wellness, and there are numerous ways virtual care can help. 

The most important benefit is that virtual care offers convenience. Pre-pandemic life meant patients would spend time to and from their appointments and in waiting rooms. Now that you’re empowered to connect with professionals from your home, midday appointments are possible without sacrificing a good chunk of your workday and personal time. 

On-demand Medical Support

Swipe right to see more

Providers Available to Cost Provides Drug Prescriptions? Group Benefits Provider Discount
Maple Physicians All provinces, open to the public OHIP covered COVID-19 screening

$49 for the weekdays, $79 for weekends & holidays, $99 overnight

Membership plans:
$30/mo for personal, $50/mo for families
Yes Included in all Victor benefits plans with per visit cost to the employee.
Cover Health Physicians Ontario, open to the public Free, paid for by OHIP Yes N/A
Akira Nurse Practitioners All provinces, only for businesses Only offered through group programs - costs will vary Yes Yes, for GroupSource, Manulife, Benecaid/Honeybee, and Desjardins.
Dialogue Physicians and Nurse Practitioners All provinces, only for businesses $9 PEPM as entry cost, lower-cost arrangement if benefits plan is with Canada Life. FREE with Sun Life until June 10th Yes Yes, for Great-West Life and Sunlife
Tia Health Physicians All provinces (except Quebec, Saskatchewan and,PEI), open to the public Free, with a valid health card in B.C, Alberta and Ontario. Costs vary in other provinces Yes N/A
EQ Care Physicians and Nurse Practitioners Nationwide, only for businesses Approx. $4 single, $8 family /month Yes N/A
GOeVisit Physicians and Nurse practitioners Nationwide (except QC), available to the public Individual membership:

Family membership:

Business pricing available
Yes N/A

Mental health support


Inkblot enables therapy online through video conferencing,  instead of in-person. Their mission is to make therapy services more accessible and affordable. They have over 200 therapists that you can book sessions with. The first visits are free (until you find a therapist you like). After this, the sessions cost $37.50 per 30 minute of individual counselling. If you’re a business, you can opt-in to their corporate program to cover the cost of therapy for your employees.

Inkblot Meditation

Inkblot is offering live fully-guided video sessions. No experience is required. These sessions are completely free. Anyone can join. 


BetterHelp offers professional online counselling. You can choose from a variety of communication channels -  chat, phone call, or video call. They also have the option of messaging your therapist anytime, with no previous scheduling. The prices range from $40 to $70 per week (billed monthly) and includes unlimited access to your counsellor. You can cancel your membership at any time for any reason.


Silvercloud is a digital mental health platform with the mission to break down all the barriers with mental and behavioural health care. They have over 30+ programs across the spectrum of mental health. It is free for 60 days.

Big Whitewall

This is an  anonymous, clinically managed, community providing peer-to-peer support. A safe place to talk, share and support people. They provide a support network of clinically managed online forums, self-guided groups,  courses, and a library of useful articles and resources. It is free to access.


Talkspace is a platform that allows you to send your therapist text, audio, picture, and video messages at any time, and they will respond daily, 5x/week. They offer Unlimited Messaging Therapy, social media therapy for individuals, teens, couples and businesses. All prices are discounted in this period. It typically costs $65/week for Unlimited Messaging Therapy and Talk space for Teens. And $99/week for Couples therapy

Talkspace for COVID-19

To provide some relief in this time, Talkspace is offering a free therapist-led Facebook support groups, 16-day anxiety relief program to reduce/manage fear about COVID-19 and discounted Talkspace subscriptions for all.

Centre For Interactive Mental Health Solutions

CIHMS is a not-for-profit organization with a goal of making  effective mental health services accessible to people around the world. They offer  free online therapy for depression that involves an 8 session interactive therapy program for depression that you complete on your own. This is available for free.


Layla is a curated community of mental health therapists that provides both physical and virtual therapy sessions to Ontarians. It costs $130 per 50 mins ($170 for couples starting June 1st, 2020).

The Lifeline Canada Foundation

The Lifeline Canada Foundation is committed to positive mental health and suicide reduction across Canada. They do this mostly through The LifeLine App and the Companion Paws program. The app gives you access to online chat, text, email crisis help, Canadian Crisis Line Centres Mapping, online counselling, and more. It is free.

EQ Care

EQ Care's team helps employees address both physical and mental health challenges before they manifest into chronic and complex medical issues, and negatively impact their performance and productivity. Their services include virtual Cognitive Behavioural Therapy  and virtual independent medical evaluations. It is available in Montreal, Toronto, and Vancouver.

Advance Health

Advance Health is a group of registered psychotherapists, psychologists, and psychological associates  who have come together to help get you where you want to be. . Their services include psychotherapy, video-therapy, psychological assessments, and consultations. 

As we mentioned earlier, we will continue to update this list so that you know about all the virtual health resources available to you.  If you know of a resource that we haven’t listed here, please email so we can keep a comprehensive list for Canadians. 

Learn more with Humi

For more information on how you can prioritize your mental and physical health in wake of COVID-19, check out the resources below: 

Topics in this article
About the Author
Subscribe to Humi Blog
You can unsubscribe anytime. Privacy policy.

Get HR insights from Andrea,
Subscribe to Think with Humi

Written by a real HR expert

Yes, Andrea is actually writing them every two months. Got questions about something in an email? No problem – reply to the email and she’ll get back to you.

Not your typical HR content

We know that HR is evolving and you don’t need to be told the same advice you've been hearing for years.

Practical resources

A list of resources that we find useful. If a template or an article has helped us, it’s probably going to help you too.

Hey there 👋 my name is Andrea Bartlett.

I’m the Director of HR at Humi, and I’m obsessed with all things people and human resources. Throughout my time working in a range of industries, I’ve learned that one thing is clear: the world of work is changing and HR professionals are leading the charge. 

I believe that businesses should know their people as well as they know their product. But people are complex, and the solutions aren’t always easy. That’s how Think with Humi will help. 

Written by me, this newsletter is designed to give you insight into the relevant and raw people challenges, and give you the tools to enable you to continuously to shape the future of work. 

Written by a people leader, for people leaders.

Continue reading

Explore Topics